A Starbucks customer fell on a tile floor that the manager had just mopped. The customer hit his head on the floor and was knocked unconscious. The defense offered $100,000, but the jury decided the case was worth over $7 million.
On March 20, 2008, the manager of a Starbucks in Vista mopped a spill on the floor. She set a cone 4-6 feet away from the mopped area. Plaintiff stepped into the area, slipped and hit his head on the tile floor. He was unconscious for up to 30 seconds.
Defendant did not mop all liquid standing on floor and did not clearly mark the area or attempt to keep customers away from the spill.
Floor was not wet or slippery. That plaintiff did not suffer permanent injuries.
Ongoing symptoms of mild traumatic brain injury including defective memory, lapses in concentration and judgment, emotional lability, sensitivity to light and sound, and fatigue.
Loss of Consortium.
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